Born in Bath, England and raised in a dozen different countries, Jim immediately realized he had to call America home once he arrived in San Francisco.  While studying at the University of California at Santa Barbara he discovered his passion for interacting and communicating with other people.  He found his calling in the private investigation business and settled into a career with the American Polygraph Company.  He evolved from being a field agent, to training agents, to hiring and managing agents.  His passion for honesty and openness helped him excel in the field.  His love of technology was also crucial during the 1990′s which was a time of exponential growth in investigative technology.

When the company relocated he felt he couldn’t leave San Francisco, an area he had grown to love.  The result was his own company Superior Process Services (SPS) which specialized in finding and serving legal papers to individuals that really didn’t want to be found.  SPS was an instant hit with lawyers in the San Francisco area, allowing Jim to enjoy the benefits of being a successful small business owner.  Ten years later, upon meeting the woman that he would eventually marry, he was convinced to change his line of work since it admittedly involved some danger.  It was a classic case of setting ones priorities.

Having used databases for skip-tracing since the early 90′s, Jim found his knowledge of sales, his people skills, and his technical experience fit well with the web development business.  He found it easy to communicate both the benefits and pitfalls of being online to small businesses owners.  His passion for helping small businesses, which he feels are the backbone of the American economy, drove him to learn how to help business owners get the most out of the internet.  After a few years of working for established internet development  companies, he decided to carve out his own niche and open WebMelt with his trusted friend Jude.